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Why Chaindesk?

Chaindesk VS Drift

Chaindesk is an AI-powered ecosystem that helps you automate support and more. Here’s why you should make the switch to Chaindesk:

Native Integrations:

Chaindesk allows you to import data from a wide range of sources, Notion, Google Drive, and more...

Auto-Sync Datasources:

Chaindesk retrains your AI chatbot automatically when your data is updated.

Trustworthy, Secure and Focused:

With built-in safeguards, Chaindesk strictly uses your support content to answer questions, eliminating off-topic conversations and misleading responses.

Knowledge Restriction:

Enable toggle restriction to ensure that your AI chatbot only provides answers to questions that are within your knowledge base.

Human Handoff:

With Chaindesk you can take over the conversation at any time, ensuring that your customers are always getting the best possible support.

Shared Inbox:

Monitor and manage all your customer conversations in one place. Invite your team members and assign conversations to them. Automate your workflows.

Automatic Ticket Resolution:

Chaindesk AI Agents are able to resolve tickets automatically, when the user is satisfied with the answer. This reduces the workload of your support team.

Lead Generation:

Chaindesk AI Agents are able to collect user information (email, phone number) in a conversational way.

Multilingual:

With support for over 120 languages, Chaindesk chatbots can serve a global customer base, breaking down language barriers and facilitating seamless international customer service.

Near-zero learning curve:

Chaindesk is designed to be easy to use, with a simple and intuitive interface that requires no technical knowledge to operate.